Note it is expensive, but from what we remember it's worth it. Just check the weather of the day you want to book and don't book on or near a holiday. Either way we appreciated the call giving us a heads up and have received a refund on the credit card. Obviously they can't tell anyone that because it would make them look bad. There were boats and people all over the water that morning, so I'm pretty sure that's what it was. High winds weren't expected until that afternoon night, so my guess is there were a lot of staff that didn't show up (it was the morning of December 24th). It was windy that day, however here's my problem. They were very nice and offered a tour for another day, but we were leaving that night, so we couldn't do it. On our way to check-in I received a call they had canceled the tour due to weather conditions. We were staying at a nearby hotel, so we walked to the check in desk by the Hilton Hawaiian village. We had done a tour with them 15 years before and were looking forward to this tour. Please walk down the right side of our office building, go down the stairs to the seawall and check-in on the blue & white boat that says “Island Water Sports”.I booked the Premium Submarine tour for December 24th. We are in the Hawaii Kai Shopping Center near McDonald’s. Guides required to regularly wash handsĬheck-in time is 30 min.Hand sanitizer available to travelers and staff.* Minors must be accompanied by a paying adult.The boat leaves PROMPTLY at departure time. CHECK-IN TIME IS 30 MINUTES BEFORE DEPARTURE.Waiver is required prior to adventure and participant must have no previous medical conditions minors must have waiver signed by parent or legal guardian. In the event of this occurring, you will be offered an alternative or full refund. There is a possibility of cancellation after confirmation if there are not enough passengers to meet requirements. Minimum age is 10 years old and minimum height is 4 feet (1.2 meters) tall.Suitable for all physical fitness levels.Not recommended for travelers with poor cardiovascular health.Infants are required to sit on an adult’s lap.Public transportation options are available nearby.At the end of your 2-hour tour, you have the option to purchase professional photos or a video of your activity to remember this Oahu experience forever! Important Details Learn about the history of the area from your guide and enjoy snacks and drinks on board. After your scooter tour, you can also snorkel, swim and relax on the boat’s shaded deck. Then, follow your guide under water and effortlessly glide past beautiful tropical reefs, admiring views of colorful fish, green sea turtles and other marine life along the way. When you reach your crystal-clear dive location, your guide will brief you on what to expect during your 20-minute underwater adventure and explain how to use your self-propelled, electric submarine scooter - a fun, unique, eco-friendly way to explore these Hawaiian waters. Meet us at 377 Keahole Street and board a 50-foot (12-meter) power catamaran boat and enjoy views of Diamond Head Crater, the Koolau mountain range and Koko Crater as you cruise the picturesque waters of Maunalua Bay. Please practice social distancing, wear facial coverings, and follow proper prevention hygiene. Please arrive 30 minutes BEFORE DEPARTURE.
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